We are pleased to announce we are scheduling routine appointments and want to inform you of our new protocols to ensure a safe and easy visit for all of our patients and staff.
Step 1: Call to Make an Appointment
No pen and paper? No Problem! We will text you a reminder to add your appointment to your calendar!
Step 2: Confirm Your appointment and Fill Out the Pre-Screening Form
You will receive an email or text 1 week prior to your appointment asking you to confirm. We are following the American Dental Association guidelines by performing a COVID-19 pre-screening. Your confirmation email/text will give you the option to update your health and account information which includes the pre-screening questions. By taking a moment to answer ahead, it will streamline the check-in process at the time of your appointment.
Step 3: Receive a Reminder and Answer the COVID-19 Questions Again
Per ADA guidelines, we will go over the same pre-screening questions the day of your appointment. You will receive a reminder text about 2 hours before your appointment (or the night before if your appointment is before 9am). If you are able to take a moment and answer those questions again, it will help streamline the check-in process.
Step 4: Call the Office from the Parking Lot
When you arrive for your appointment, please call the office from your car. Per the ADA, we will go over the pre-screening questions again (if not already answered in the last 24 hours). We will kindly ask that you wait in your car for your appointment. When we are ready, we will text or call you and ask that you meet us at the front door so we can take your temperatures before entering. As we follow CDC guidelines, we also ask that every person entering the building wear a mask. (except those 2 and under). Patients can remove their mask once they are seated.
We are grateful for your patience as we make the necessary changes to ensure all of our patients feel safe and comfortable during their appointments. If you have any further questions, please feel free to contact the offie.
- Dr. Rita and Friends